Check for an update
No firmware packages are currently listed on this page. Contact support to confirm availability and compatibility for your device.
Ask about an updateOpens your email app with a request you can complete.
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Firmware updates
Get software support for your XElectron device. Check with our team for updates that match your exact model.
Before you contact us
Identify your device
Note the full model name and serial number from your product label.
Note your software version
If your device displays a software version in its settings, include it with your request.
Request update guidance
Describe the issue you are experiencing so support can advise on the appropriate next step.